BAMI ROLL (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile app, or interact with our services.
Information We Collect
When you interact with BAMI ROLL, we may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, billing address, and payment details.
- Order Information: Food and beverage orders, delivery instructions, and transaction history.
- Account Information: Login details, preferences, and communication settings.
- Technical Information: IP address, browser type, device information, and cookies to improve user experience.
- Account Information: Login details, preferences, and communication settings.
- Marketing & Communication Preferences: Information about how you prefer to be contacted.
How We Use Your Information
We use your information to:
- Process and deliver your food orders.
- Provide customer support and respond to inquiries.
- Improve our services, menu, and digital platforms.
- Send promotions, special offers, and updates (if you opt-in).
- Ensure compliance with legal and regulatory requirements.
Sharing of Information
We do not sell your personal data. However, we may share your information with trusted third parties, including:
- Franchise Venues: To fulfill your orders at the nearest BAMI ROLL location.
- Payment Providers: To securely process transactions.
- Delivery Partners: To complete deliveries to your specified address.
- Service Providers: IT support, analytics, marketing, and communication platforms.
- Legal Authorities: If required by law or to protect our rights and customers.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Data Retention & Security
- We retain personal information only as long as necessary for business, legal, and regulatory purposes.
- We implement security measures (encryption, secure servers, limited access) to protect your data.
Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data, subject to legal obligations.
- Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- 📧 Email: info@bamiroll.com
- 📍 Address: 8 Edward street - Kingsgrove - NSW 2208